Monday, October 30, 2006
Quick Fix: Stuttering/Dropped Frames with a Motorola DCT6412/16 Series III Cable Box

If you have a Motorola DCT 6412/16 and are experiencing dropped frames or stuttering when viewing HD content please read the following. This is a quick guide to "fix" this problem with your cable box.
Step 1: Turn your box off.
Step 2: Press the menu button on the cable box remote or the front of the box.
Step 3: You should now see a menu labeled "User Settings". Change your output resolution from 1080i/720p to 480p
Step 4: Press menu again to exit. Then press power.
Step 5: Tune to an HD channel that previously stuttered and watch for ~10 minutes. You should see that the stuttering is gone.
Step 6: Turn the box off again and press menu to switch back your resolution to 720p/1080i. Press menu again to exit, power on your box and you should be good to go.
Labels: cable box, dct6416, dropped frames, fix, motorola
